Turn Timing

Conversation Quality Lives Between The Words

Turn Occupancy Canvas — each speaker is a horizontal time band. Overlaps mark interruptions; blanks mark Silence Space; short gaps show the agent did not wait; long blanks show latency or tool delay; repeated shorts show conversation loops.

Turn Occupancy · VG-2026-088 · Silence Space & Interruption Marks
  • Speech
  • Overlap / Interruption Mark
  • Silence Space
  • Short gap (did not wait)
  • Conversation loop

Allowed silence 800ms · allowed overlap 250ms

Adjust thresholds — Apply Timing Rules recalculates occupancy and saves the Timing Policy for this Voice Agent.

Recovery after timing failure